The OLA Electric team sent engineers from the Pune service center to change the front fork on my S1 Pro electric scooter. In this blog, i share some observations on the upgrade process.
I was the 3rd owner to get the shocker changed in Pune, so thanks to the OLA electric team for doing this. So I thought I would share the experience and also give you my thoughts on this.
After getting a call from someone at OLA electric, the engineers arrived at my home location and started the process of replacing the new fork.
They arrived on an OLA scooter with all the tool boxes. Fantastic to see EV’s servicing an EV!
The process is pretty simple
- The service engineers used Bosch tools to remove the external bolts. Then they used a scooter lifting contraption to get the front wheel off the ground
- Once the wheel came off, the next step was to remove the Disc brakes and finally remove the old Fork. The old fork had accumulated dust, so they used some WD-40 Rust Remover Spray to make things easy.
At this point, I could see the New Fork. There were definite improvements in the design
- The changes can be noticed in the overall geometry by the addition of external and internal ribs
- The material appears to be sturdier and stronger. OLA electric did say that this new fork is designed to absorb more impact loads under worst conditions. With my few minutes of testing there definitely seemed an improvement in the way the scooter handles speed breakers.
- Also there is an enclosure that protects the bottom from dust which was not there earlier.
- I also saw a locking mechanism that was not available earlier.
- Finally the new fork was added along with the disc brake and it was ready.
Overall a very professional job done at home and I appreciated their efforts.
This breaking front fork issue was a serious one and there was no way the company could ignore this and I’m happy OLA Electric are accepting and remedying this.
This will greatly enhance the peace of mind of customers who are worried about a breaking front wheel.
Also good job by the OLA electric scooter owners community. The change.org petition has done its job.
Well done. A real example of the power of the community.